Research: When Help Isn’t Helpful

- Harvard Business Review

Decades of research has shown that helping at work, though valuable, is all too rare. Even in organizations famous for collaboration, a surprising proportion of help isn’t all that helpful. That’s why if you want a productive helping culture in your team or organization, you need to understand unhelpful help. Researchers at Harvard Business Review studied the topic, and here are steps to make your offers to help more helpful.